Returns & Exchanges
At LollicupStore, we strive to ensure your satisfaction with our premium beverage supplies and foodservice disposables. If you are not completely satisfied with your purchase, you may initiate a return for eligible items within 30 days of delivery.
Request Authorization
Log into your account and submit a Return Merchandise Authorization (RMA) request to receive a unique reference number for your shipment.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring that all seals remain intact to qualify for a full refund.
Ship the Items
Affix the provided RMA label to your box and ship the package via a trackable carrier to our designated distribution center.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method, typically within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing